Social2019-05-24T13:17:51+00:00

Servizio clienti Social Media su Facebook, Twitter e Telegram

Coinvolgi i tuoi clienti sui canali social. Risolvi i problemi del servizio clienti sui social media in modo rapido e affidabile. Ottimizza e ridimensiona l’assistenza digitale della tua azienda con Engchain.

Risolvi i problemi di assistenza clienti sui canali social

È più probabile che i clienti interagiscano con i marchi sui social media per il servizio clienti piuttosto che per scopi di marketing. Sei pronto a servire i tuoi clienti su Twitter, Facebook e altri canali social? Il nostro flusso di lavoro ottimizzato offre un’esperienza semplificata con la capacità di raccogliere in modo sicuro le informazioni dei clienti.

Vista Web Client OperatoreDettaglio

Everything you need to help your customers.

Regole di assegnazione

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Gestione SLA

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Storico clienti

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Anagrafica Cliente

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Unione Ticket

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Collega Ticket

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Collaborazione

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Campi Personalizzati

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.

Integrazioni

Give your customers the choice. Zendesk Support allows your customers to connect with you through web or mobile, or start a conversation directly through email, Facebook, Twitter, or any other channel you want.